Vous avez des questions ? Nous avons les réponses.
What is Mayele Academy?+
Mayele Academy is a learning Institute that provides quality digital education, training programs, and academic support for students at different levels.
Who can join Mayele Academy?+
Anyone can join, including primary, secondary, and university students, as well as professionals looking to improve their skills.
What do I need to access the platform?+
You need a smartphone, tablet, or computer with an internet connection and a modern web browser.
What happens if I forget my password?+
You can reset your password using the “Forgot Password” option on the login page.
What if I have technical problems?+
You can contact our support team through email or the help center for quick assistance.
Is my data safe on Mayele Academy?+
Yes. We use secure systems to protect your personal information and learning data.
Can I share my account with others?+
No. Each account is personal and should not be shared for security reasons.
How do I enroll in a course?+
Simply register an account, browse our programs, and click "Enroll Now". You'll be guided through the payment process.
What payment methods are accepted?+
We accept MTN Mobile Money and Orange Money via the Campay payment gateway.
Can I get a certificate after completing a course?+
Yes! Upon successful completion, you can request your certificate. Admin will review and issue it as a downloadable PDF.
Is there a refund policy?+
Please contact us within 7 days of payment if you have any issues. We handle refunds on a case-by-case basis.
Do you offer group discounts?+
Yes, we offer special rates for groups of 5 or more students. Contact us for details.
Vous avez encore des questions ?
Discutez avec nous sur WhatsApp ou envoyez-nous un e-mail.